Program Operation Manager

Heya Masr is an NGO that aims to restore a sense of dignity and pride in young Egyptian women. It delivers an educational program to young girls and boys aged 6 to 18 in underprivileged areas. The program develops their character, raises their nutrition and health awareness, and teaches them to protect themselves against sexual harassment.

Heya Masr is looking for a dynamic, passionate young professional to join its team in Cairo, Egypt. Our ideal candidate would be passionate about women’s empowerment and education and an independent self-starter who can help the organization grow and thrive.

This person is expected to be driven by Heya Masr’s values and mission, interested in working with community development, and eye for opportunities. They are ready to help grow a young organization and grow with it.

The position is located in Cairo, Egypt. 

Duties and responsibilities:

Program Management & Coordination:

• Oversee the implementation of Heya Masr’s programs, ensuring alignment with planned objectives and timelines
• Execute and monitor project activities according to established time plans and budgets
• Coordinate and manage all field activities including training sessions, meetings, field visits, and associated logistics
• Conduct periodic needs assessments to identify skills gaps and areas for improvement in beneficiary programs

Team Management & Development:

• Lead and supervise internal teams, including instructors, interns, and volunteers
• Provide training and professional development opportunities for team members
• Establish clear communication channels and protocols among all team members

Partnership & External Relations:

• Manage relationships with existing partners to ensure smooth program implementation
• Coordinate logistics for new class openings and program expansions
• Represent Heya Masr at networking events to expand organizational reach and impact
• Support monthly online webinars by identifying and coordinating with instructors and managing presentations

Monitoring & Evaluation:

• Implement and oversee the M&E system to track program effectiveness
• Develop comprehensive reports for stakeholders and potential partners
• Analyze program data to identify trends and areas for improvement
• Document best practices and lessons learned for program enhancement

Additional Responsibilities:

• Ensure compliance with organizational policies and procedures
• Identify and propose solutions for operational challenges
• Support special projects and initiatives as needed
• Contribute to strategic planning and program development

Experience and qualifications:

• Bachelor’s degree in a relevant field
• 2-3 years of experience in delivering programs or projects
• 1-2 years of experience in fieldwork, community organization, facilitation of group work, and supervision of initiatives
• Excellent writing skills are required in English and Arabic.
• Independent, self-starter, autonomous
• Willingness to learn
• Able to manage multiple tasks and deadline
• High communication skills and effective communication.
• Effective leadership skills
• Ability to work under pressure
• Ability to deal with challenges and problems.
• Proposal writing skills would be advantageous but are not required.

Interested applicants should send their CVs with a cover letter explaining their interest in and why they are the best candidates for Heya Masr to Info@HeyaMasr.org.

This is a full-time position, and interviews will be held ASAP!

Compensation: The position is paid monthly, plus any work-related expenses